EU law article

Article 26 - Information obligation of providers of data processing services

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Information obligation of providers of data processing services

The provider of data processing services shall provide the customer with:

  1. (a)
    information on available procedures for switching and porting to the data processing service, including information on available switching and porting methods and formats as well as restrictions and technical limitations which are known to the provider of data processing services;
  2. (b)
    a reference to an up-to-date online register hosted by the provider of data processing services, with details of all the data structures and data formats as well as the relevant standards and open interoperability specifications, in which the exportable data referred to in Article 25(2), point (e), are available.