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Regulation (EU) 2019/1150

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Overview

The purpose of this Regulation is to contribute to the proper functioning of the internal market by ensuring that business users of online intermediation services and corporate website users of online search engines are granted appropriate transparency, fairness, and effective redress possibilities. (Art. 1)

The Regulation applies to online intermediation services and online search engines provided, or offered to be provided, to business users and corporate website users that have their place of establishment or residence in the Union and offer goods or services to consumers located in the Union, irrespective of the provider's place of establishment. (Art. 1)

Key points

  • Providers of online intermediation services shall ensure terms and conditions are drafted in plain and intelligible language, easily available, and set out grounds for restriction, suspension, or termination. (Art. 3)
  • Providers of online intermediation services and search engines shall set out the main parameters determining ranking and the relative importance of those parameters in their terms and conditions or publicly available descriptions. (Art. 5)
  • Providers of online intermediation services shall provide business users with a description of the technical and contractual access, or absence thereof, to personal or other data provided or generated through the use of the services. (Art. 9)
  • Providers of online intermediation services shall provide for an internal complaint-handling system for business users that is easily accessible, free of charge, and based on transparency and equal treatment. (Art. 11)
  • Providers of online intermediation services shall identify in their terms and conditions at least two mediators with whom they are willing to engage to attempt an out-of-court settlement of disputes with business users. (Art. 12)

Structure

The Regulation is structured into 19 articles covering subject matter and scope, definitions, transparency obligations regarding terms and conditions, ranking, data access, complaint-handling and mediation mechanisms, representative judicial proceedings, enforcement, monitoring, codes of conduct, and final review provisions.

What LegalViz.EU helps with: faster reading of EU laws, quick jumps between articles and recitals, and easier orientation inside long regulations.

Articles

  1. Article 1
  2. Article 2
  3. Article 3
  4. Article 4
  5. Article 5
  6. Article 6
  7. Article 7
  8. Article 8
  9. Article 9
  10. Article 10
  11. Article 11
  12. Article 12
  13. Article 13
  14. Article 14
  15. Article 15
  16. Article 16
  17. Article 17
  18. Article 18
  19. Article 19

Recitals

  1. Recital 1
  2. Recital 2
  3. Recital 3
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  5. Recital 5
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  31. Recital 31
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  38. Recital 38
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  40. Recital 40
  41. Recital 41
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  48. Recital 48
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  50. Recital 50
  51. Recital 51
  52. Recital 52